Questions and Comments

Question / Comment:

Has anyone done any due diligence or reviewed customer feedback? It appears people's rates have gone up since switching to Alectra.

Response:

The Strategies and Options Committee conducted extensive due diligence and financial analysis in determining potential rate changes.

Alectra, like all Ontario utilities, has rate zones subject to OEB-approved inflationary increases. We expect distribution rates for Guelph Hydro customers would be lower as part of a merger than they would be if we maintained full ownership of Guelph Hydro. This is the case even when we consider the potential for inflationary increases for Guelph Hydro customers post-merger.

Learn more about the charges on your bill.

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