Guelph’s top five priorities

Over the past year, customers in Guelph and Rockwood attended open houses, filled out surveys, submitted questions, and posted comments online.

Most people we talked to said these were the top five priorities to consider when reviewing options for Guelph Hydro:

Rates

Service

Community Planning

Environment

Local jobs

Compare Both Options

See how a Guelph Hydro-Alectra merger compares to our top five priorities

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Decision-making criteria

Value for customers

Protect consumers with respect to electricity distribution rates
Meet or exceed current quality, safety and reliability of service
Meet or exceed current customer service standards
Maintain or enhance service and systems through innovation and technology

Value for community

Continue or enhance conservation and demand management programs
Support development of provincial smart grid
Encourage use and generation of electricity from renewable sources
Advocate for local interests among regulators, industry and other levels of government
Provide local jobs

Value for the City of Guelph

Realize the best financial return and overall value
Supply electricity efficiently and cost-effectively
Contribute capital funds for reinvestment
Support long-term community planning and economic development

We will continue treating Guelph Hydro employees with fairness and respect, and engage in open, honest communication with community and industry stakeholders.

Any plan to buy, sell or merge electricity utility assets must be approved by the Ontario Energy Board. A proposal must show it will not have an adverse effect on ratepayers based on the Board’s No Harm Test.