Questions and Comments

Question / Comment:

Why are you so concerned about customer service and expectations? Guelph Hydro should focus on providing cheap and reliable power.

Response:

Safety, reliability and electricity distribution costs are all top-of mind for Guelph Hydro, but they’re not the only things that are important. Especially since local distribution charges are such a small part of your electricity bill.

Guelph needs competitive rates AND services like smart-grid technologies, e-vehicle charging stations, smart home and smart city initiatives etc. to encourage people and businesses to settle here, provide jobs and grow our economy.

Modern electricity services are an important part of our economy and our quality of life.

 

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